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What to do if Android Auto stops working

Technology has changed the way we live our lives, but it can often have a dark side as well. And it is that when a service or device stops working it can seem like the end of the world, although to be honest, this is something that happens quite frequently.

Fortunately, there are some simple and affordable solutions that can solve these problems in just a few minutes:

restart your smartphone

When you find that Android Auto is not working quite right, it could be that there is only a temporary service failure on your phone. In these cases, a simple restart can work to get everything back to normal.

On most modern devices, it will be enough to press and hold the power button until the Restart option appears in the menu. You can also turn off your phone and turn it on again to check if the app is working properly.

Check that there is no pending system update for your mobile

If the Android Auto app previously worked perfectly, but now it is showing problems, it is likely that the mobile requires a system update to solve the problem. On almost all devices, you will only need to follow these steps:

  • Enter the Settings menu of your smartphone.
  • Once there, go to the System section.
  • Select the System update option and you will be able to see if there is one available for your mobile.
  • Remember that these steps may change depending on the make and model of device you are using.

Make sure you have downloaded the latest version of the Android Auto app

Many times apps have unexpected bugs that developers resolve by releasing updates from time to time. That's why it's best to make sure you're using the latest version of Android Auto available for your device. To verify that everything is fine, all you have to do is the following:

  • Open the Google Play Store app on your device.
  • Click on your profile icon at the top right of the screen.
  • Then tap Manage device and apps.
  • Here you can see the pending updates for your applications.
  • If Android Auto is on the list, you just have to click on the Update button, and that's it.
  • After this, reopen the app and check if the issue still occurs.

Your mobile must be compatible with Android Auto

If a message appears on your mobile screen indicating that the device is not compatible, you must confirm that your device can run the application. According to Google, the app works with Android 6 or later, along with an active mobile data plan.

For Android versions 9 and below, Android Auto must be downloaded from the Play Store, but if your device is running Android 10 or higher, the app is installed by default, and ready to connect to your car's display.

Confirm that your car is also compatible with Android Auto

Something you should keep in mind is that, although your car may have a USB port, it is not necessarily compatible with Android Auto, so we recommend you check the list of cars that can run the application. Also, remember that the feature is only available for model year 2016 and newer.

If your car is not compatible with the service, all is not lost. You can buy a compatible stereo, for which you should also check the list of brands and models approved by Google.

If nothing works, change your USB cable

To use Android Auto, you must have a USB cable to be able to connect your mobile. Of course, this cable must be in good condition and it is recommended that it be of quality so that everything works correctly. So if you're having connection problems, it's best to replace your cable with a new one, no longer than six feet to avoid failure.

If your cable is charge only and doesn't support data transfer, then it wo n't work for Android Auto. To check if it is the right one, make sure it has the USB “trident” symbol on the USB-A end. It is also important that you see that your cable is clean, since it could be obstructed, and consequently, not have a good connection.

We hope that with this simple guide you have been able to solve any problem that has occurred to you with Android Auto and that you can continue enjoying the service, without problems.


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