Error 4013 or Error 4014 in iTunes are two of the most common error codes seen in Apple that appear when trying to update or restore iPhone / iPad. It is difficult to clarify why the 4013 or 4014 error appears. There are many reasons:
- The USB / lightning cable is broken
- The charging port is damaged
- Wi-Fi signal is weak
- Not enough space on iPhone for update or restore
- Something is wrong with your computer
Considering that the reasons are not clear, we will have to try different solutions one by one to fix iTunes error 4013/4014. Try the following steps until the error is resolved in your iTunes and your iPhone 12/11/10/9/8 / SE / X / iPad is repaired.
Basic solutions to resolve error 4013/4014 on iPhone
Before proceeding, follow these basic steps to fix error 4013 or error 4014 which is preventing iTunes from updating or restoring your iPhone 8 / 8Plus or newer versions normally.
#1. Get a new cable
Check if the USB cable you are using works. You may need to change it for a new cable if you see the error keeps popping up. Sometimes poor quality or third party cables could make your iPhone unrecognizable by iTunes.
#2. Check the USB ports
Make sure the charging port on your iPhone is working normally, which will tell you if your iPhone can be charged normally. And also try using a different USB port on your computer or connect your iPhone to iTunes on a different computer to make sure the USB port is not the problem.
#3. Update iTunes
Update iTunes to the latest version. In your iTunes, click on " Help "> " Check for updates " and if you find a new version available, update it.
#4. Strong Wi-Fi connection
Both your computer and your iPhone must be connected to a strong Wi-Fi network. Poor Wi-Fi connection could interrupt the iOS update and this could cause the iTunes error.
#5. Free up space on iPhone
Free up space if you don't have enough storage space on your iPhone for the update. Error 4013/4014 could be displayed when your iPhone does not have enough space for the new iOS update.
#6. Keep your PC / Mac updated
If there is an update alert for your Mac or Windows computer, please update it.
If you try all these steps and still see error 4013/4014, the problem on your iPhone may be a bit more complex and you need advanced methods to fix it.