Possible solutions to the problems of Touch ID after updating the iPhone and iPad to iOS 8.3
Since the arrival of the new version of Apple's mobile operating system, iOS 8.3, many users have been complaining of various problems with the Touch ID or fingerprint sensor iPhone and iPad. If you had any of the various problems that have affected the Touch ID of some devices after upgrading to iOS 8.3, then we will see what they are and how to fix them.
The arrival of new updates tend to bring small bugs that may affect the operation of the device, an example of this is the fault several users have reported that after upgrading their devices iOS.3. According to the complaints, the Touch ID is not working properly at the time of authorizing purchases in the App Store / iTunes Store or simply fails to recognize the fingerprint configured on the device.
If you've seen any of these situations, now let's see how we can solve the failures in Touch ID iPhone and iPad with iOS 8.3, temporarily when Apple releases a firmware update with a definitive solution.
What if the Touch ID does not authorize purchases in the App Store or iTunes Store?
In the event that you can not make purchases in the App Store or iTunes Store after updating to iOS 8.3 because the device does not authorize, you must:
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Enter the App Store or iTunes Store from your iOS device (iPhone, iPad).
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In the first Outstanding Music tab or, depending on the app you agreed to, scroll to the bottom.
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Now click on the Apple ID button.
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Choose Log.
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Then turn off and on the device.
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Once on you see App Store or iTunes Store and re-enter your Apple ID.
After following these steps, it would be interesting that you check Settings> Touch ID and code, and here make sure you have good options turned on using the Touch ID to unlock the iPhone and iTunes Store and App Store.
What to do when the Touch ID does not recognize our footprint?
Another fault that they are having users with Touch ID is that it does not recognize the fingerprint. This ruling was also present in previous versions of Apple's mobile operating system. In this case there are many solutions, in fact, in some cases users will been content to clean the fingerprint sensor. However, this has not been enough for many others, so in this case you should delete fingerprints and reconfigured before re-configures the tracks is recommended to restart the device.
Incredibly, part of the solution that Apple has given for this type of problem, if not resolved on the first attempt, the operation is repeated several times. In extreme cases, which in no way resolve the problem, we recommend you try to restore the device through iTunes and configure it as a new iPhone to rule the problem is a software error.