Google Play Store (process application has stopped unexpectedly

+2 votes
asked Mar 24, 2015 in Android by wikiandroid (10,550 points)
edited May 25, 2015 by osky

Do not operate the new market, when I try to access it, I get the following message:

"Sorry. The Google Play Store (process application has stopped unexpectedly. Please try again. Force close"

And this for more than a week ago and every time I inetnto.

Any help to fix it?

Me I have downloaded again from internet and anything, I go back ....

Thank You

10 Answers

+1 vote
answered May 25, 2015 by osky (127,200 points)
Best answer

To solve it you have to uninstall all updates to the Google Play.
1. In Settings
2. We entered Applications
3. Select Manage Applications
4. In the upper tab select All
5. We press on Google Play
6. We click on Uninstall Updates
  Error process has been interrupted in Google Play

commented Jun 16, 2015 by anonymous
Yeah, it works even if you press on "" in point 5 above. Thanks a lot.
commented Aug 30, 2015 by jadegonzales
I have not update or download in my market why
commented Aug 30, 2015 by anonymous
Move it as system app you wont see that error
commented Oct 22, 2015 by bharat
Yes I need to restore this app on my mobile ..
commented Oct 30, 2015 by
edited Oct 31, 2015 by osky
My application is problem because I unistall playstore. how can I get my playstore again..can you tight me..
commented Nov 23, 2015 by Sakshi
I get my google
 play store back
commented Dec 6, 2015 by Godfried Wain
My goole play store have unexpectly stop for a week now on my Algetel One Touch PIXI
commented Feb 5, 2016 by anonymous
Exact put your mobile update available: by Kies or Odin. Think back up your data before;)
commented Feb 28, 2016 by Piet Prinse
I had tot go back to factory storage. That caused the message. The program says you have tot log in to tour google account. So on your phone go tot internet. Search die Gmail. Log in tot Gmail. Simply wait for 5 minutesn. Synchroniseren. If you go to applications you wil see the whole file around 20mb is there again. Problemen not solved. Then take out the battery for 1 minute . Yes it works. Regards Piet Prinse
commented Apr 5, 2016 by anonymous
I have problem The application Google play store ( process com.Android.vending)Has stopped unexpectedly. Please try again
commented May 15, 2016 by piyush
reshown May 15, 2016 has unexpectedly stopped
<model number  alacatel one touch 918N>
commented Jul 22, 2016 by anonymous
I just installed the whatsup changing the version of the Google Play because it does not work properly with older versions of Android, giving the error which is why all these posts. I kept explaining Brandon ... see below. However the download using the mobile browser was not carried out ... so the download on a laptop with USB cable and then put it inside the mobile downloads folder. Open the folder on the phone with the application that you may have installed on your mobile (in my case Polaris Viewer) and executing the old version of Google Play already allows Whatsup download is installed.
commented Jun 6 by godf boy
Thanx  alot for suggestions
It's really works....
0 votes
answered Mar 24, 2015 by anonymous

I think it only works for higher androids to 2.2

Have someone confirms you.

commented Mar 24, 2015 by anonymous
Ok, it is possible, but the problem I have now is that I do not update directly and the old market, so I can not access in any way, and I can not download any type of application.
I have a Samsung Galaxy SCL, and I think the version of Android is higher than me comets.
commented Mar 24, 2015 by anonymous
Happens to me the same thing today I opened and then tell me the error and force close I can do.
commented Mar 24, 2015 by anonymous
To me what it is the samsung galaxy s scl gt i 9003 do not go into the play store or I suddenly closes or I look for and when I get close I downloaded google play store ..... and force closure.
commented Mar 24, 2015 by anonymous
As the next step that occurs to me is that I restart the phone every few minutes for no reason ... when I look, suddenly goes black screen with the word samsung in the center and there just stands there .... to remove the battery to get back in
commented Mar 24, 2015 by anonymous
perfect !!!!
thank you so much !!!! seems to me that if it works, i uninstalled google play and have entered the market old, and i worked, and minute "zero" i have been updated.
and starts now  !!!!
thank you so much !!!!!
commented Sep 16, 2015 by anonymous
"NO NEED TO RESET YOUR MOBILE." I Just download "Google Play Store.apk"  file through my laptop, and just copied it to my android mobile and click it to install. And then restart my mobile. Thus my problem is resolved.
commented Mar 24, 2016 by shriti
Same problem i have
process com.anroid.vending
i tried everythng
appliation, google play store, clear cache, force stop, cleare data, remove sd card, fon switch off/on,
Everyyyy thing
but problem is not solve
therer no option ( uninstall updats)  in application setting
i have samsung ace mobile
pls anyone help me out
rather than this all i did
0 votes
answered Mar 24, 2015 by anonymous

Hi, just installed google play store version 3.5.19 installation was normal but when I want to go to the market tells me forcing closure and (process I went to applications and delete data (there was nothing obviously) restart the computer and the problem persists. 
I have a a70h archos with firmware 2.4.83. 
What I can do? 

commented Mar 24, 2015 by anonymous
What I would do is backup the entire phone and then reset to factory defaults. After you set up your gmail account and as I have the old Market, walk and I'll update the Google Play. Then you do the restore and ... voila. Fixed. It takes a while but I think it is the best solution.
commented Mar 24, 2015 by anonymous
I would say that this tablet flashearas but do not know. Another solution is to download and install blackmarket which is an alternative market having almost as many apps as Play and is used by many who have problems like you. Try this I tell you until you find the ultimate solution.
commented Mar 1, 2016 by anonymous
Thank u so much for this really worked, perfect!
0 votes
answered May 25, 2015 by anonymous

You possess an Android phone such as the Samsung Galaxy S3? You want you an app from the Google Play store download, but when you open the Android Market you gain the following error message: "The application Market (process terminated unexpectedly, please try again.." ? If so, then we want you with this article will help to solve this problem.

For this you have to proceed as follows:

From the home screen of your Samsung Galaxy S3 to Menu -> Settings -> Applications -> tab "All".

Will search for the app "Google Play Store" and click once on it to retrieve the appropriate information App. Here you will find three buttons you have to press in the following order:

  1. Force Stop
  2. Delete data
  3. Empty the cache
  4. Uninstall updates

Now the Google Play Store is restored to your Samsung Galaxy S3 to the original state, ie at the time when her get the smartphone, or the last firmware update have been playing. When you see the Google Play store opens and want to download an app, the error is likely to "Application Market ( process) has unexpectedly quit ..." no longer occur.

It may happen if a coarser software error prevails in the system, for example by apps that you must repeat this procedure more often, so that you can download an app from the Google Play Market.

Ultimately, you will remain in the error message persist no choice as your Samsung Galaxy S3 reset to its factory defaults.

commented May 30, 2015 by anonymous
my phone is alcatel one touch,I ve a problem with my play store,whenever my internet is on I get the message "google play store ( stopped unexpectedly try again later" kindly asisst.
commented Jul 13, 2015 by Kukie
Hy im using Alcatel one touch.I do have a problem whenever my internet is on I get these message "google play store ( stopped unexpectedly.please try again later...can you please help me
commented Jul 27, 2015 by scolus
I get before error I delete several applications it works thank
commented Feb 5, 2016 by anonymous
edited Feb 5, 2016
my unit samsung galaxy GT- problem is when i will open the play store it appears sorry it stop unexpectedly but now another message appear says no connection retry..but I have a wifi connection.
0 votes
answered Jul 13, 2015 by osky (127,200 points)

how you can deal with the problem, "an unexpected stop of». The solution is quite simple, provided that the user has ROOT-right of the device. First of all, you need to run the Root Explorer, provide root access and find the folder data / data /, but only in order to completely remove it.


Then the second step: you must enter the data / dalvik-cache, enable "Search" and initiate it by the word «Vending». Found Root Explorer file will also be deleted.

The third step is to (Download) by Root Explorer put in a folder system / app (at the top right, you must first be sure to press the «R / W». Then deduct, to select the "authorization".

And here in front of you menu. You are required to put a tick in the right places. The scheme is as follows:
That's all. Root Explorer can be closed, and it is time to reboot the phone.
P.S. For those who are not yet familiar with Root Explorer for OC Android. This is nothing like the file manager, with which you can manage all the data on your tablet or smartphone. It is quite functional and easy to use. Manager allows you to change file attributes, copy and move, to change the configuration files of the operating system pre-installed applications and remove. Manager has a built-Archiver to work with formats Zip and Rar. Its interface is intuitive, friendly and simple, the high degree of job security. If you have a Root-rights to Android-powered device it facilitates user interaction with a smartphone or tablet.
commented Jul 27, 2015 by anonymous
Many thanks for your article, I would not even restore the play market, but your article helped me! Everything works! Thanks again!
commented Nov 27, 2015 by jujuchristie16
hi my phone say's process .vending
commented Dec 8, 2015 by marlyntee
My phone says has unexpectedly stopped
commented Dec 31, 2015 by Tabish
i have install new apk of google playstore but it still not working
0 votes
answered Aug 5, 2015 by anonymous

Hello! I have joined your post in this thread where you can find some advice! In any case evidence before deleting the application data to Google Play, from Settings> Applications> Google Play Store> Clear Data.laugh


commented Jan 31, 2016 by uroosa
Hi my cel fone GT_s5360 my play store not warking and says The application market(process vending) has spped unexpectely plz help me
commented May 15, 2016 by anonymous
my phone alcatel one touch 918N google play store can not work get the msg has unexpectedly stopped
0 votes
answered Jan 22, 2016 by anonymous

method 1

This method deletes all applications related settings (off, notifications, default applications, restrictions, etc.) and must be used knowingly.

  • Go into Settings
  • choose Applications
  • Select the ALL tab
  • Press the left button until the menu display
  • Choose Reset Application preferences
  • exit Setting 

Now, if all went well, the problematic message has disappeared and Google Play Store launches normally.

method 2

Go into Settings

  • choose Applications
  • Select Manage Applications
  • Select Google Play Store
  • Select Force stop
  • Select Clear data
  • Select Clear Cache
  • Select Uninstall updates
  • Setting exit
  • Restart Google Play Store. At this stage, it offers resettlement to be accepted.

Now, if all went well, the problematic message has disappeared and Google Play Store launches normally.

commented Apr 11, 2016 by anonymous
Thanks men!! :) Method 1 answered what i need thanks again!
0 votes
answered Feb 13, 2016 by anonymous
Found in my particular case the current version

did not work on my phone

Installed an older version

and it worked
commented Apr 6, 2016 by anonymous
I tried most of the other suggestions, but none of them worked. Your advice was the only trick that worked! Thank you so much!!!
commented Apr 10, 2016 by anonymous
Thank you so much for sharing this,I tried every possible solution but none of them worked,then tried yours and well now I have my playstore back so ty....
commented May 25, 2016 by anonymous
You're legend !
Thank You !
0 votes
answered Mar 18, 2016 by osky (127,200 points)

The error "The process has stopped unexpectedly. Please try again. "Happens when trying to open the Play Store and gives us a force closes. It can happen following an update from the Play Store that has not been successful, the error occurs when trying to open the Play Store and sometimes the Play Store icon disappears and instead of that appears another with an icon of Android, called com. android.vending. The solution to this problem is easy, just follow the steps I will explain below.

Solution to error

  • Go to Settings-> Manage applications.
  • Search the Play Store, if it does not show it, then you look which says
  • Select the application and click the "Uninstall updates" button. Wait a few moments and you can open the Play Store.

If it persists

  • If the problem persists again manage applications and go to the Play Store and select delete data, as I said before the process Play Store if you do not appear.
  • Restarts mobile.

If you still as indicated above continued with the same fault on the phone, I recommend checking the latest updates and applications that you've installed and which are running in the background, as this may be a cause of the problem, as a last resort that is which many would not want to restore the mobile factory, provided you have trying to solve the problem with everything I have indicated above and saving the important device data in a safe place.

It is also noteworthy that there are some Chinese phones that come with this problem, the downside comes when you install an update from the Play Store Mobile does not support. Any doubt leave it in the comments.

0 votes
answered Mar 23, 2016 by Kevin (3,100 points)

Clear the cache worked for me. Settings / applications / manage applications / google play store and then delete data.

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