+11 votes
111 views
in Android by
I'm new here and it's my first message, the truth is that a friend told me about this forum very well a few days ago and I've been reading some very interesting posts.

Coincidentally, yesterday my mobile began to give trouble so I thought maybe could you help me because I start to be pretty desperate.

I have a Nexus 4, which has more than 3 years (yes, rare nowadays have such old phones, at Christmas I will renew) and it has worked pretty well until yesterday.

Since yesterday, I can turn on the phone and say that responds well for 2 or 3 minutes before the crash. That is, I light it, I can get into whatsapp or check email and after a few minutes is locked. After a few seconds of locking me out a window reporting that the application is failing and if I want to wait or close the application. And if after turning on the phone I do nothing, and wait a few minutes, then I try to use it and I get the same error message but in this case indicating that the launcher does not work. Sometimes directly or you get the error message with the application / launcher and directly the screen is frozen.

I have no rooteado mobile or anything, I'm a very "normal" Android user.

I read on the internet that could be problem launcher series coming so I installed the nova launcher. I could install and designate it to be always used but apparently the problem persists (thought that would sort!)

I start to be pretty desperate because until December / January I can not renew the mobile and do not know what the problem is or how to fix it.

The last thing I can think of is to do a factory reset (I never have). Do you think that could work?

On the other hand, when making factory reset, what you are lost?

Do I lose the photos? Would I have to reinstall all applications? If I have notes or alarms on mobile also I lose? I imagine you would lose all this but want to make sure before trying to restart :)

I would be eternally grateful if you could help me with this issue because I am that I shot hairs! A million thanks in advance !!

3 Answers

+12 votes
by
If you plan to restart the factory, that is a great choice for your problem, when you put factory will erase everything, unless you have your photos, music and videos on an external sd, and applications in the internal memory is also they erased, but I think if you secure your multimedia files, apps are not a problem because reinstalled.
+13 votes
by
Thank you very much for answering

Outside factory reset, do you think there may be some other solution? See other possibilities if you have any idea it happens ....

The truth is I've been looking a little on the internet and have not found this problem anywhere so I'm a little lost ...

Thank you very much!
+14 votes
by
If using another launcher does not work, I would do so the restart, it is a good method to clean and more if you've never done ... before all backup just in case ...
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