+12 votes
744 views
in Android by
edited

my play store is not working please help me

3 Answers

+5 votes
by

Quiet, so good on your Android smartphone . If right now you are trying to download any app from the App Store Google, Play Store , do not worry if you get an error message. It seems that the most famous search engine company in the world would be experiencing some complications at the moment with the store of its mobile operating system.

There are many users who receive strange error messages like " Error retrieving information from server. [RPC: S-5: AEC-0] ', we understand that is not very specific, to say nothing either to install or update an app on your mobile phone.

 

google play store failure

 

Apparently there is a problem related to the affected account . Some media, such as AndroidPolice recommend something completely We endorse and is not to restore the terminal to its factory, since there is a problem with the smartphone, which do lose all of your apps and you could not install.

There seems no solution yet to this ruling, which over the years have happened more times, but none of the solutions work now.

Everything points to the failure occur started Wednesday morning . It only remains to wait forGoogle to solve it, but we know that are already aware that the problem is occurring and are investigating to fix it.

+8 votes
by
My play store is not
Working please help me
+5 votes
by
My mobaile not google play store but andriod not soport you help me GTs5830i sumsung
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