- First, you have to go to the Settings menu on your smartphone.
- Access the Application Management section, and scroll right to All.
- Search the application has stopped.
- Access to this application and tap Clear data and Clear cache.
Note that deleting data in turn will eliminate the changes you made in the application settings, but not its content, such as Photo Gallery, for example. For its part, the information you erase the cache is simply removing data that allow the application to load faster when you start. simply by eliminating some startup.