Problem Iphone 6 plus Crashes every bit

Question

Hello, I have an iPhone 6 plus from about 3 days ago and I very often blocks throughout the day. The screen freezes and I can not do anything with the phone, or close the application, or dial number when going to call ... After a few seconds or several minutes depending on if suddenly becomes .A I any more has it occurred? Recomendáis I do? My phone is an iPhone 6 plus 64GB 4G

Answer 1

If you bought at the Apple Store, you have 15 days to return

Answer 2

What happens to you is not normal

 

How you set the iPhone as a new device, or you have restored from a previous backup? To rule out software problems would have to restore it and set it as a new device and see if the problem is resolved

 

But as I said Josemy, if you bought it in the Apple Store, and return it to send you a new one

Answer 3

Buy in INTECAT, a dealer, it is a store that sells only Apple products on Asturias. First I had to set up as a new iPhone since the last update had not told me the phone and let me not activate as restoring my old iPhone 5. After upgrading to the latest version reconnected it to iTunes to restore my copy 5.No saved is whether the approach to the store or directly call apple. The phone in question since the late charge 4 weeks. And now I find myself with this. By the way I saw on the internet that is happening to more people.

Answer 4

Hangs me when I'm browsing with Safari and have the phone turned on, when clicking on links crashes, I have to rotate, click and turn back, to continue sailing but first I only happens in safari.

It happens to someone else is 6 plus 128

Comments

Just today, June 8, 2015, my phone (iPhone 6 Plus, 128 Gb) freezes frequently, even when I am doing nothing.  I could not make a call.  The screen is stuck.  When I try to close the app that is open the little image of the screen doesn't let me sweep it up to close the app in the background.  Very annoying and very frequent today.  I have to hold the buttons, reset.  I have over 59 Gb available storage.  I have saved all my text messages (3 Gb) and have about 9 Gb of music, but why, starting today, does everything freeze, even when I'm not using any of these apps?  I have OS 8.3 and all the latest updates.  My Apple Watch tells me it's not connected to the phone when the phone is in my pocket and the green "connected" icon shows on the watch.  This is very irritating and shocking that something I had thought reliable suddenly is not.

Answer 5

When you say it crashes, I guess you mean that when you click on a link, in landscape mode, not responding. Me too happens to me sometimes

 

The solution I've found is to tell you to show me the desktop version

 

Click on the navigation bar, you appear the favorites, slides up and there you see the "Desktop Version" option

Answer 6

Thank Albarre.

 

Especially for understanding, that all things considered I mean a little bad.

 

I tried it and problem solved.

 

regards

Answer 7

And talk with apple. First they asked me to restore, and although it improved to restore it, and no longer crashes to navigate if it continues to call and to move from application to application after pressing the middle button, so that the solution apple give me change your phone is a new one.

Well, tomorrow we'll take aa the store where purchased. See who tell me ....

Answer 8

Well, I can not believe me. It yesterday restore plus cases to take to the store, get back to my old iphone 5 that always worked properly, and now the iPhone 5 is not me. It happens exactly the same as the plus. If I pass from one application to another it is frozen or blocked a few seconds, and if I will draw also locked so I can not even hang up the call etc ... Now if I do not understand anything image remains. Not because it happens in the old phone is going well or whether to take the cases to the store plus will help. L

No one else has a problem with the iphone?

Answer 9

What are you using on the iPhone 5, the same sim in the iPhone 6?

 

You have proven that there is an error of this ?, I commented how the error you say that gives you on calls

Answer 10

It's the same sim, but do not think a thing of the sim. Note that calls to call, what happens is that if I want to hang up because the image can not be left as hanging, frozen on screen and give the image of hanging and do nothing, not responding. Plus I call also goes out when I want to switch from one application to another with the double click of the center key

Answer 11

The strange thing is that you pass the same in the two iphones, especially taking into account that 5 will not happen

 

When you have restored the iPhone 6, which you set up as a new device or restore after you used the backup?

 

In May you have the same copy in the 6 or is configured as a new device?

 

Try resetting settings

Answer 12

I try to put the safari horizontally to see if there is something wrong ...

 

Happens to me that the Command Center (that coming out to swipe from bottom to top) sometimes it does not come out (from the locked pamtalla). Anyone else will happen?

 

In an iPhone 6 plus 64 gb.

Comments

No, I do not go, also on an iPhone 6 plus

I imagine Settings-Control Center, you have activated "ACCESS with locked screen"

Under "Slide to unlock" a horizontal hairline do not appear?