iphone 5 screen Failure

Question

I have morning appointment at the apple store for a problem on the screen of the iPhone 5. Around the rim is a yellow / green band, which is mostly seen on white background. I've seen other iPhones 5 (newer) and companions do, too, but with much less intensity. It is like a glue edge of the screen, which burns with time and becomes visible or something

Answer 1

Hello, on the right side of the mine, visible on a white background as you say, there's like a line of uniform width minimally yellowing. You have to look hard to see and looks bowed screen, but it certainly seems to me that at first I was not, my iPhone is already about 10 months. I am very interested issue because if it is true what you say, I guess I will go further. Please tell us how has been the thing, what you have said ...

 

A greeting!

Answer 2

Hi, I have an appointment at 20:40. The mine also has about 10 months, I took with movistar in December 2012. Those of my colleagues (whose bands have less intensity) are 13 and 3 months. Too much room for it to be isolated to any particular roll. I bet that is a band of adhesive yellowing with time according to the use you give it.

 

I give a very intensive, especially when I get home from work and on the bus. Note that the phone becomes very hot while listening to music and navigate due to the comings and goings of coverage.

 

As commented news again.

Answer 3

They gave me a new phone, the girl who served me was perfectly seen the yellow bands, but says it is not an error recognized by Apple, but as I was not sure if it was a problem or not Image published what was going to change. Still, he has confirmed to me that is not the first iPhone 5 coming to them for this problem.

 

 

And out of curiosity I asked if replacement phones are refurbished or new, and has confirmed that are newly manufactured.

 

Well, I hope you like.

Answer 4

Mmmm because I think ... before they cease to deliver new iPhone5, as fabricanImagen no longer published

 

As it is now, if not worse, does not bother me, because barely visible. The problem is that as things stand, I have intended that this phone will last me a long time (about two years from now, since I love the design, and how they have drawn the 5c, this hardware would life time) so the possibility that I would change new one now makes me very greedy ... mainly because the more you think, the more certain I am that these bands were not seen when it was new.

 

I worry that will worsen, and realized that I had to have changed just as unable to do so (typically always happens, the dishes wait patiently for them to break the warranty expires). What do you think, mac-hero?

 

A greeting and thank you very much for telling us your experience

Answer 5

I think your motives are the same as mine at the time, I will be a father in a few days and I can go no longer iCacharro changing every year, haha ​​!.

 

In late August I began to notice them (for myself, surely they were before with less intensity and did not see them), and this month I have been watching. To tell you the truth I have intensified, but I can assure you that every time I read something on white background I was going to damn sight yellow bands, so do not discount the psychological factor.

 

In the end I decided to go because it is not the same warranty manage Apple in the first 12 months movistar manage it during the 2nd year.

 

My recommendation is that if you bought Apple take it easy because you can manage them fails within two years, you have time to watch it and take it. If you bought at another site and I would consider going to an Apple Store, since these relatively close to the 12 months.

 

I hope my experience will serve you.

Answer 6

Hi! Well, I'm glad to say that I have a new iPhone. I will not be a father soon (hopefully jajaImagen published, and congratulations on the way) but I'm not for fools expenses, I have other investments to do. So I asked the Genius Bar appointment at the Grand Plaza 2 Today at 9:50, and perfect. The genius in terms saw it has acquiesced and told me: "Fíajete, I had no idea this was going on, but yesterday came a guy with the same problem" has not given me the slightest fault, and in 5 minutes I've gone with my new phone Image published

 

Now I still call Vodafone and make them change the IMEI, I'm restoring everything and placing the backup, to get off again all applications ... But it's worth, I take the problem of screen'm sure I'd go over and have new battery. By check, I have also wondered if the iPhone they deliver are new, and has become something like yes, but he did not want me to say clearly lol I understand, if not after eleven months either appear around saying you have the most absurd problem to win a year of life of your phone ...

 

It is the first time in my life that I have to make use of the highly acclaimed Apple customer service, and the truth, has the reputation it deserves. Comfortable without waiting any (what dating is a success), we serve as equals sitting quietly in front of a MBPro Retina by chance I had stopped me to try a minute ago, you change the phone in 5 minutes, until you render a lightning cable and the aforementioned MacBook if you want configuarar the phone and throw him the time you need.

 

My idea was to happen in the future to Android, but this experience (as opposed to any other customer service I've had to use throughout my life that have been enough ...) is another argument against so far not He had considered

Answer 7

Hello. Here is happening with two phones, one is yellow, a rectangle in the center of the screen perfectly symmetrical. On a personal telephone and a partner it is even more evident, but instead of yellow, looks pink.

Answer 8

I searched google and I thought I was the only one with that problem. My iphone 5 has a yellowish outer frame is seen only white backgrounds. The fact is that I do not have an Apple store in my city (Seville), the closer it I have to 250km. I have applecare force so I called but the response has not been very good. I say check if your phone has a mark which has fallen. My absurd sincerity I would have said that it does have a little bump on the edge of a fall. Then he told me that I no longer covers all the applecare. When they see that they will blame the coup and I do not recommend that you send. Now I am in the position to go to the apple store and a genius tell me that that was what I did. I feel a fool for buying the applecare, if you drop and grab them can not assume that a defect. In order to go fabric.

Answer 9

The warranty does not cover such damage

 

 

(B) surface damage (aesthetic), including (but not limited to) scratches, cracks, breakage plastic ports;

 

 

The problem is to show that these yellowed edges are not due to a fall, but a problem of the screen

Answer 10

Well, finally I decided to go to the Apple Store in Marbella. And just see the problem on the screen told me replace me. Now you get a new screen in situ and run. I tried you get the full terminal but has no casting. Not a word of the coup that had (and still in the frame). An hour of waiting and new screen. I also have changed the air ipad smart case that did not fit well. Without problems and when they had bought online not there.

 

Chapeau for Apple. I left happy with the treatment received.

Answer 11

Well, I'm glad you've solved, the best in these cases is to be seen live on the phone is more difficult to determine if the problem is due to a fall or not Yes now you replace the screen directly in the physical Apple Store

Answer 12

Hello, I have the same problem. The edges of the screen of my iPhone 5, yellow. What I have almost two years and I have applecare. Do you think bringing it to me vodafone repaired? Or I take it to an Apple Store?